What started in Qatar around 1978 as the largest organized supermarket chain achieves another goal of delivering groceries online across Doha and the rest of Qatar. Family Food Centre now serves Qatar with both its online delivery platform and 5 Supermarkets in Al Nasr, Airport Road, Al Kheesa, Al Rayyan, and Family Mart in Doha Souq Mall, delivering the freshest produce, top quality pulses, food grains, dairy products, and everyday essentials.
Known for delivering a unique combination of value, freshness, and quality to customers, FFC launched its online delivery platform www.family.qa in June 2020 and has since garnered a steady stream of regular and loyal customers. The online supermarket is a virtual store with a world-class choice of products and the highest standards of home delivery and customer service experience. Customers shopping online can choose from over 20,000 products across categories such as Fresh, Groceries, Cleaning & Household items, Pharmacy & Personal Care, Baby Products, Kitchenware, Glassware, Home Appliances, Office & School, and also Toys which are directly imported from over 35 countries.
Customers can shop easily for weekly or monthly groceries with free delivery on online orders above QR 300. For orders below QR 300, there is a delivery charge of QR 10. We have two Delivery Slots 8.30 AM to 2.30 PM and 4.30 PM to 8.30 PM, so customers placing orders before 8 AM get same-day delivery while orders that come in after 3 PM are delivered the next day.
Customer orders are delivered with proper hygiene protocols in place ensuring that all products from the shelves of the store to the destination of the customer are delivered in the safest manner and on time.
Customer service provides enhanced adaptability and loyalty towards the customer’s needs. We believe in providing the highest level of customer service and are continuously innovating to meet consumer needs.
Family.qa is convenience personified, we have taken away all the stress associated with shopping for daily essentials. You can choose the products online in your own comfort of your living room and in just a few clicks receive the products of your choice at your doorsteps. The online delivery platform is mobile-friendly and will also have an app on the Android and iOS platforms in a few weeks.
When it comes to payment, we have made it easy for our customers to pay through multiple payment channels like Credit and Debit cards, Internet Banking, or simply pay Cash on Delivery (COD).
The convenience of shopping for home and daily needs, while not compromising on quality, has made www.family.qa the online supermarket of choice for thousands of happy customers across Qatar. All that you need under one roof.
FFC’s online delivery platform www.family.qa is specially tailored to the needs of every resident in Qatar with everything from fresh fruits and vegetables, local and imported meats, seafood, deli, and everyday essentials being carefully hand-picked and delivered to your home.
For ordering online visit www.family.qa or WhatsApp us at +974 55774456