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Qatar Duty Free receives ‘Airport Retail Operation of the Year’ award

«الحرة القطرية» صاحبة أفضل عمليات سوق تجزئة في المطارات

Qatar Duty-Free (QDF) has won the DFNI-Frontier ‘EMEA Airport Retail Operation of the Year’ award for its exceptional retail offering and customer service. The award was presented at a ceremony and charity ball that took place on April 5, 2019 at the Royal Lancaster Hotel in London, and was received by Qatar Duty-Free Vice-President Operations, Thabet Musleh. Winners were selected by a panel of high-profile experts in retail from across the duty-free industry.

The ‘EMEA Airport Retail Operation of the Year’ award recognises QDF’s outstanding commercial performance and excellent customer service to more than 30 million passengers annually. The travel retailer was also commended for its commitment to its employees through the QDF Learning Academy, which offers all employees training through its career development program.

Qatar Duty-Free Senior Vice-President, Bruce Bowman, said: “At Qatar Duty-Free, we strive to provide new, exciting and memorable experiences for our customers, and we are delighted that this has been acknowledged by the duty-free industry. Being named ‘EMEA Airport Retail Operation of the Year’ is a significant achievement, and is recognition of our efforts to enhance our customers’ shopping experience. We will continue to innovate to ensure that our passengers enjoy a five-star travel shopping journey, both in flight and at Hamad International Airport.”

QDF collaborates with Qatar Airways, Hamad International Airport and leading global brands to deliver innovative retail concepts, such as the Qatar Airways Travel Boutique and the world-exclusive Dior La Parfums Podium. In addition, QDF recently opened two souqs in celebration of Qatar National Day selling traditional Arabian products made in Qatar. Earlier this month, Al Jazeera Perfumes, the well-known Qatari fragrance brand, opened its first airport boutique at HIA.

حصدت السوق الحرة القطرية جائزة «أفضل عمليات سوق تجزئة في المطارات في العام» خلال حفل توزيع جوائز مجلة «DFNI» فرونتير لأوروبا والشرق الأوسط وإفريقيا لعام 2019. وفازت السوق الحرة القطرية بهذه الجائزة بفضل خدماتها الاستثنائية، وحرصها على تقديم أفضل المنتجات للزوّار، وذلك خلال حفل أقيم في 5 أبريل 2019 في لندن، واستلمها السيد ثابت مصلح، رئيس العمليات التجارية في السوق الحرة القطرية. وتم اختيار الفائزين بالجوائز من قبل هيئة من كبار الخبراء في قطاع التجزئة والأسواق الحرة. ونالت السوق الحرة القطرية جائزة أفضل عمليات سوق تجزئة في العام في أوروبا والشرق الأوسط وإفريقيا بفضل أدائها التجاري الاستثنائي، وخدمة العملاء المميزة لأكثر من 30 مليون مسافر سنوياً، بالإضافة إلى التزامها بتطوير مهارات الموظفين، من خلال برنامج أكاديمية السوق الحرة القطرية التعليمية لتطوير المسار المهني للموظفين.

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